Frequently Asked Questions

Quick answers about Artossi, our products, shipping and returns. If your question is not here, email contact@artossi.com.

About Artossi

What is Artossi?

Artossi is an online store for handmade Moroccan products, run by Artossi LLC in Miami, Florida.

What products does Artossi sell?

Handmade Moroccan poufs, home decor and argan-based beauty products such as Moroccan black soap, kessa exfoliating gloves, henna and rhassoul clay. Browse everything in our shop.

Where are Artossi products made?

Our products are made by artisans in Morocco. The poufs are stitched in Marrakech and the brass teapots are handmade in Fes.

Custom orders

Can I order a teapot or a pillow?

Teapots and pillows are available by custom order. Tell us what you are looking for on the teapots page or the pillows page, and we will confirm availability, price and delivery time.

Shipping and returns

Does Artossi offer free shipping in the USA?

Yes, shipping is free on orders within the USA. See our Delivery Policy for details.

What is the return policy?

Because our products are handmade, all sales are final. See our Refund Policy for details.

Contact

How can I contact Artossi?

Email contact@artossi.com, call +1 813 666 0750, or write to Artossi LLC, 1200 Brickell Ave, Suite 1960, Miami, FL 33131.